Privacy policy
We take your privacy very seriously and this Privacy Policy describes how your personal information is collected, used and shared when you visit or purchase from customizeball.com (the "Site"). This Privacy Policy forms part of our Terms of Use and is incorporated herein by reference. Capitalized words not otherwise defined herein shall have the meaning ascribed to such terms in the Terms of Use. This website does collect personal data, which enables us to provide you with the most personalized shopping experience. This also enables us to contact you regarding your purchase and/or marketing purposes. It is important to stress that we do not sell your personal data or any other data we collect to anyone, and all your data on our website is encrypted via SSL.
Personal Data Use and Consent
Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal Data does not include data that has been irreversibly anonymized or aggregated so that we can no longer identify you by combining it with other information or other information.
We collect device information using the following technologies:
- "Cookies" are data files placed on your device or computer that often contain an anonymous unique identifier. For more information about cookies and how to disable cookies, please visit http://www.allaboutcookies.org.
- "Log files" track actions that occur on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.
In addition, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, and payment information (including credit card number, email address, and phone number). This information is called "Order Information".
When we talk about "Personal Information" in this Privacy Policy, we are referring to Device Information and Order Information.
How do you obtain my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting and using it only for that specific reason.
If we ask you to provide personal information for a secondary reason (such as marketing), we will ask for your express consent directly or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you at any time for the continued collection, use or disclosure of your information by contacting us at service@customizeball.com
Promote safety and security
We adhere to the principles of legality, legitimacy, and transparency, use and process minimal data within a limited purpose, and take technical and managerial measures to protect data security. We use personal data to help verify account and user activity, and to promote security, such as by monitoring for fraud and investigating suspected or potentially illegal activity or violations of our terms or policies. This processing is based on our legitimate interests in helping to ensure the security of our products and services.
The following is a description of the types of personal data we may collect and how we use it:
What personal data we collect
i.. Data you provide:
We collect the personal data you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in online surveys, or use our online help. If you make a purchase, we collect personal data related to the purchase. This data includes your payment data, such as your credit or debit card number and other card information, as well as other account and authentication information, and billing, shipping and contact information.
NOTE: Your password is not accessible to anyone but you, including our staff.
ii.. Data regarding the use of our services and products:
When you visit our Site, we may collect information about the type of device you use, a unique identifier for your device, your device's IP address, operating system, the type of Internet browser you use, usage information, diagnostic information, and information from your installation or data about the location of the computer, phone or other device accessing our products or services. Where available, our Services may use GPS, your IP address, and other technologies to determine the approximate location of a device so that we can improve our products and services.
How we use your personal data
We are the sole owners of the information collected on this website. We can only access/collect information that you voluntarily provide to us via email or other direct contact. We will not sell or rent this information to anyone.
We will use your information to respond to you explaining the reason why you contacted us. We will not share your information with any third party outside our organization except to fulfill your request, such as shipping an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Disclosure of personal data
We provide certain personal data to strategic partners who work with us to provide our products and services or help us market to customers. We will only share personal data with these companies to provide or improve our products, services and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.
Data disclosure or storage, transfer and processing
i. To fulfill legal obligations:
Due to the mandatory laws of the European Economic Area or the country where the user is located, certain legal actions exist or have occurred and certain legal obligations need to be fulfilled. Processing of Personal Data of European Economic Area Residents – As set out below, if you reside within the European Economic Area (EEA), our processing of your personal data will be lawful: Whenever we require your consent to process your In the case of personal data, such processing will be justified in accordance with Article 6(1) of the General Data Protection Regulation (EU) (“GDPR”).
ii.. To reasonably enforce or apply this section:
We may share personal data with all of our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, transfer, spin-off, transfer or sale or disposal of all or any part of our business, including in connection with any bankruptcy or similar proceeding, we may transfer any and all personal data to the relevant third party Three parties. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or our users.
iii.. Legal compliance and security or protection of other rights
We may be required to disclose personal data by law, legal process, litigation and/or by requests from public and governmental authorities in or outside your country of residence. We may also disclose personal data if we determine that disclosure is necessary or appropriate for purposes of national security, law enforcement, or other issues of public importance.
child
By using this site, you represent that you are at least the age of majority in your state or province, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
your rights
We take reasonable steps to ensure that your personal data is accurate, complete and up-to-date. You have the right to access, correct or delete the personal data we collect. You also have the right to restrict or object to further processing of your personal data at any time. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint regarding the processing of your personal data with the competent data protection authority. To protect the privacy and security of your personal data, we may ask you to provide data so that we can confirm your identity and right to access such data, and to search and provide you with the personal data we maintain. In some cases, applicable legal or regulatory requirements permit or require us to refuse to provide or delete some or all of the personal data we maintain. You may exercise your rights by contacting us (service@customizeball.com). We will respond to your request within a reasonable time and in any case within 30 days.
Third Party Websites and Services
When a customer operates a link to a third-party website with which we have a relationship, due to the privacy policy of the third party, we do not assume any obligation or responsibility for such policies. Our website, products and services may contain links to, or the ability for you to access, third-party websites, products and services. We are not responsible for the privacy practices employed by these third parties, nor for the information or content included in their products and services. This privacy statement applies only to data we collect through our products and services. We encourage you to read the privacy policy of any third party before continuing to use its website, products or services.
Data security, integrity and retention
We use reasonable technical, administrative and physical security measures designed to protect and help prevent unauthorized access to your data and to correctly use the data we collect. If you provide us with your credit card information, that information is encrypted using Secure Socket Layer technology (SSL) and stored using AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement other recognized industry standards.
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy statement, unless a longer retention period is required or permitted by law.
Notice:
We will not use your personal data or images for any advertising without your consent.
Changes to this Privacy Statement
We may periodically change this privacy statement to keep up with new technologies, industry practices and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the Privacy Statement constitutes your acceptance of the revised Privacy Statement. If you do not agree to the revised Privacy Statement, please do not use our products or services and contact us (service@customizeball.com) to close any account you may have created.
contact us
If you have any questions about this Privacy Statement or its implementation, you may contact us by:
service@customizeball.com